Order Processing:

  • Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
  • Please ensure that the shipping address provided is accurate and complete to avoid delays in delivery.

Shipping Methods and Times:

  • We offer several shipping options, including standard and expedited shipping.
  • Estimated delivery times may vary based on the selected shipping method and destination.
  • Once your order has shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Shipping Costs:

  • Shipping costs are calculated based on the weight of the package and the selected shipping method during checkout.

Lost or Delayed Shipments:

  • In the rare event of a lost or significantly delayed shipment, please contact us. We will work with the shipping carrier to investigate the issue and find a resolution.

Shipping Restrictions:

  • Some items may be subject to shipping restrictions based on local laws or carrier regulations. Customers are responsible for ensuring that the items they order comply with any relevant restrictions.

Returns Due to Shipping Issues:

  • If an order is returned to us due to an incorrect shipping address provided by the customer or if the package is unclaimed, the customer will be responsible for any additional shipping charges to resend the package.

Contact Information:

  • For any questions or concerns regarding shipping, please contact us.

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